S8080: User experience, website and interactive design, technical web development and digital communications

Services

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Usability

  • Usability
  • User centred design
  • User testing
  • Usability testing
  • User Journeys
  • User experience
  • Expert usability reviews
  • Accessibility
  • Eye tracking

Usability runs hand in hand with S8080's User Centred Design and Information Architecture phases of your projects, ensuring the site's structure, user journeys, wireframes and creative design, and therefore your whole website, is optimised for your users and what you want them to do.

Our UX team will:

  • Run the user centred design and information architecture phases of your projects
  • Undertake expert reviews and evaluation of websites covering usability, accessibility, user experience and online goals
  • Advise on potential upgrades and usability tweaks to improve your site
  • Analyse website traffic, identify problems and recommend solutions to drive traffic and achieve your business or organisational goals

We also conduct user testing – from 'quick and dirty' user testing through to detailed usability testing including eye tracking, two way mirrors and partnering with external user testing labs (including pan-disability testers) to ensure  impartial testing.

Some of our clients who've benefited from usability consultancy include:

  • VisitWales.co.uk
  • Directgov
  • Ministry of Justice
  • Welsh Assembly Government
  • CWDC
  • Ryder Cup Wales
  • Judicial Communications Office
  • Audit commission CAA
  • NHS
  • Department of Health
I have been very pleased with the service from S8080, they responded to the brief with enthusiasm and created an innovative induction pack for new employees in the Chief Programmes Office of London Underground.

Stephanie Howell - London Underground (Transport for London)

Case studies